Greenside, Alton Road

Thank you for your question. The latest drawings for the S278 works were submitted to the council by Mulalley on 21 February, and we anticipate a response from the highways team by 4 April.  Parking spaces will be unavailable until these works are completed. While street parking is available, you have the option to delay completion of your purchase until the designated parking is accessible.

We decided to move forward with practical completion and occupation to avoid further delays for customers who are willing to proceed without immediate parking.

Thank you for your question.  Hopefully this has been answered within the updates and questions/answers added to the FAQ section but please do let us know if you require any further clarification.

Thank you for your question. We are continuing to provide regular fortnightly updates relating to anticipated occupation, and this has not changed since our last update to you. It is still our view that occupation of Block C is achievable in March 2025.

Thank you for your questions and apologies for the time it has taken for us to respond. We're awaiting feedback from Highways prior to obtaining the TTMO and will provide further information in our next update. We are confident that the diversion works will take place between 17 and 21 Feb. The diversion work is not dependant on the TTMO.

Regarding witness testing by our M&E consultant, this is normal practice. The centralised heating is a complex system. We need to be certain it operates as it has been designed so that when you move in, it works as it should. In order to do that, we appoint consultants to test and sign off the work that Mulalley has completed. 

Dear Tom,

Thank you for your questions, which we'll answer individually (in blue). It should be noted for all these questions, that Mulalley are responsible for the site until we take PC.

As most of the flats have been complete for some time now, I would like you to clarify the following for us: 

• Are wellness checks carried out in the apartments (e.g., flushing pipes to prevent legionella)? Who and how often does that? Yes, weekly testing by Mulalley. After PC we take responsibility for the void (welfare) checks.
• HIU – are these being checked to make sure pumps and valves are not ceasing up due to not being used?  Mulalley is responsible. Witness testing ensures the heating works efficiently.
• MVHR – are these running and status of the filters being monitored? Will the filters be replaced before completions? These have been tested and commissioned. MVHR systems are the responsibility of Mulalley until the final inspection before handover. Filters are unlikely to need changing as the flats have not been occupied since the system was commissioned.
• I am assuming the apartments are not heated at the moment – how it is ensured that damp and mould is not building up? They are heated.
• Is the plant room already up and running and who is paying for the energy consumption? Yes it is. Mulalley pay until PC and then we pay until sales completion. Your solicitor has your heating agreement which you need to sign prior to completion.
• Will the leaseholders be retrospectively charged for any consumption? No, leaseholders won’t incur any charges prior to their sales completing and taking keys for the property.
• Will we be responsible for any of the charges incurred before completion? No leaseholders will not incur any charges prior to their sale completing. Southern Housing pay any charges between construction handover and sales completion. Between PC and handover, Aftercare take responsibility.
• Appliance warranties: will these be set up from the day of the completion? If the leaseholders will have to register appliances themselves – will Siemens/Zanussi honour the warranties, knowing that appliances have been purchased well over a year ago? The warranties start when buyers complete on their purchase, as this is considered the date they purchase the appliances.

Thank you for your questions, Tom.

The email update you refer to is correct. Document control sign off will be achieved once our third-party M&E consultant, Calford Seaden has audited and approved observations and findings, including the Operations and Maintenance (O&M) manual. This is the milestone we are currently on. Once we achieve this, a tick will appear alongside the milestone and the dot will move to the next one. 

We're not able to the change the way the webpage displays the timeline but it is meant as a simple illustration of where we are. The update provides more detail. 

Although we’re not able to confirm an actual date for when PC is to be achieved, it is our view that occupation of Block C is achievable in March 2025. We will provide more information about outstanding matters for Block B in our next update. 

Thanks for your question Tom.

Once we take PC from Mulalley, all the handover documentation is collated and reviewed to make sure it is correct, in preparation for the building registration process. This includes documentation we have been collecting over the construction period, and documents Mulalley have to provide at PC. 

Example of why we need to thoroughly check documents:

Changes are sometimes made during the construction process that require changes to the drawings. We have to check the documents we receive at PC match the correct drawings. This process can be time consuming due to the volume of documents received. We have a team set up specifically to review documentation on BSR schemes. 

We have received most of the documentation required for us to take PC. It is the review of the documents that is most time consuming as we need to ensure they are correct before submitting them for BSR.  

Once PC is achieved, we can share an update and timeline with you on the next steps towards occupation.

The next update will be on Wednesday 8 January. 

Thank you for your question Paul. 

The Government has announced that as of April 2025, the stamp duty land tax thresholds will change. The thresholds will vary based on individual circumstances. There will also be differences in the way buyers have elected to pay stamp duty that will determine whether any stamp duty is paid at the point of purchase. We will not cover any increased costs relating to stamp duty for this reason. 

We advise you to consult with your solicitor for advice on whether your stamp duty cost will increase if there is a delay into April. The advice will depend on your individual circumstances and on how you have elected to pay.