We’re nearing completion of our 'Draft Improvement Plan Roundtable Sessions'- thank you to the residents who joined us on 14 July. During the session, residents reviewed whether the feedback accurately reflected their concerns and identified any gaps. Our Repairs Contract Manager and Head of Customer Repair Contact also attended to confirm planned actions and timelines, clarify which feedback can be addressed, and explore alternatives for those that may not be feasible.

There's still time for residents to register for the remaining roundtable sessions- see below for more information.

Please contact Resident.Involvement@southernhousing.org.uk if you would like to attend

We look forward to hearing from you as your involvement should help shape how services are delivered at Stamford Hill- focusing on addressing root causes rather than just reacting to issues as they arise.

Thank you to the 59 residents who took part in our baseline survey, which helped us better understand the priorities and experiences of living in Stamford Hill. Your feedback has also shaped how we continue to engage with the community as we deliver this project. To read the report click here.

We’re currently developing actions for our improvement plan and delivered a range of activities at the community centre to help shape these. Our Repairs, Home Ownership, Housing, Estate Services and Social Impact teams also attended to meet and support residents.

We know there were many residents that couldn't attend, so we've also added our activities on this platform. You’re welcome to share your thoughts on all of them, or focus on just one that interests you or relates to a past experience.

• Being proud to live in Stamford Hill Estate
• Communication from Southern Housing teams
• ASB- community & safety issues, as well as interpersonal conflicts
• Repairs Service
• Estate Services (communal areas)
• Housing & Home Ownership- general services

Please note you'll have until Friday 30 May to contribute.