Project Update: Survey now closed

Thank you to everyone who took part in our recent engagement on shaping the future of the Online Account. The survey is now closed with 478 responses received.

We are reviewing all the feedback you kindly shared. Your insights are invaluable and will help shape how we keep residents better informed about their reported repairs.

A full project report will be shared on this page soon, so please keep an eye out for our You Said, We Did updates.

Prize Draw

The prize draw will take place on Friday 8 May 2026 and the resident who wins the £50 voucher prize will be contacted.