Have Your Say: Help Shape The Resident Groups Toolkit

We are reviewing how we support residents to start and sustain local groups, and we’d value your feedback to help shape a new toolkit. Your input will ensure it is clear, practical, relevant, and transparent about the commitment involved and the support available.

Click here to view the draft toolkit

Please share your feedback using this survey by Sunday 12 July 2026, 11:59pm.

To thank you for taking part, you will have the opportunity to enter our prize draw to win a £25 voucher when you complete the survey.

Please also complete our voluntary Equality, Diversity and Inclusion (EDI) questions. These help us understand who is taking part and support Southern Housing's aim to involve a diverse range of residents in shaping our services and resources.

Your feedback will help us create a toolkit that supports residents to create and sustain successful local groups in their homes and communities. We’ll also share a “You Said, We Did/Are Doing” update so you can see how your input is making a difference.

All information provided will be kept confidential. For more details, check out our Privacy Notice at www.southernhousing.org.uk/privacy

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About you

What best describes you?

Select option

Which area do you live in?

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About the toolkit

How easy was the toolkit to understand?

Very Easy

Easy

Neutral

Difficult

Very Difficult

Was the information organised in a clear and logical way?

Yes

Did the toolkit feel welcoming and inclusive? If no, why not?

Maximum 255 characters

0/255

Did the toolkit clearly explain how to become a formally recognised Residents’ Association?

Yes

Did you understand what is expected to run a Residents’ Association (e.g. meetings, roles, responsibilities)?

Yes

After reading the toolkit, would you feel confident about the steps needed to set up or formalise a resident group?

Yes

Did the toolkit clearly explain what to expect when working with Southern Housing?

Yes

10.

Did the guidance feel practical and easy to apply?

Yes

11.

Are the suggestions for running meetings helpful and realistic?

Yes

12.

Does the toolkit provide enough guidance on funding, support, and training opportunities?

Yes

13.

Is there any information you expected to see that is missing? If yes what?

Maximum 5,000 characters

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14.

Are there any sections that need more detail or further explanation? If yes which sections?

Maximum 5,000 characters

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15.

Are there any sections that felt unnecessary or could be simplified? If yes which sections?

Maximum 5,000 characters

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16.

Is the toolkit clear about the time and commitment involved in running a Residents’ Association?

Yes

17.

Does the tone feel supportive, clear, and not overwhelming?

Yes

Final reflections

18.

What did you find most useful or helpful about the toolkit?

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19.

What is the one thing you would change or improve about this toolkit, and why?

Maximum 5,000 characters

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20.

Do you have any feedback about the appendices? If yes what?

Maximum 5,000 characters

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21.

To thank you for your time, we’re offering the chance to be entered into our £25 prize draw. If you would you like to be included, please add your name and email address below

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