Fount Spring Place

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Southern Housing is one of the largest housing providers in the UK with around 80,000 homes across London, the South East, the Isle of Wight and the Midlands, giving over 167,000 people somewhere affordable to call their own.

Our vision is to create and support communities where everyone has a safe home in a place where they’re proud to live.

Keeping you updated about your new home

We look forward to welcoming you to your new home at Fount Spring Place. Whilst we're doing all we can to make that happen as quickly as possible, we also recognise the stress

Southern Housing is one of the largest housing providers in the UK with around 80,000 homes across London, the South East, the Isle of Wight and the Midlands, giving over 167,000 people somewhere affordable to call their own.

Our vision is to create and support communities where everyone has a safe home in a place where they’re proud to live.

Keeping you updated about your new home

We look forward to welcoming you to your new home at Fount Spring Place. Whilst we're doing all we can to make that happen as quickly as possible, we also recognise the stress and inconvenience many buyers are experiencing as you wait to move into your new home.

We've committed to providing buyers with a progress update by email. In addition, we'll keep you informed on this webpage with updates and answers to frequently asked questions.

How to use the webpage

You'll find these tools by scrolling down and clicking on the following tabs:

  • Your questions - here you can ask a question and read what other people have asked.
  • Updates - Read the latest fortnightly update and look back over previous updates since July 2024.

The following features can be found to the right of your screen (or by scrolling down if using a hand-held device).

  • Who's listening - contact details for members of the team who monitor this webpage and who you can email if you prefer your query to remain private.
  • Key milestones - A timeline of key milestones, tracking progress towards occupation.
  • FAQs - We'll add responses to frequently asked questions here, so these will evolve over time.
  • Photos - We'll add the latest photos showing progress on site here.
  • Glossary of terms - abbreviations, technical language and jargon explained in more detail here. If you come across a term you're not familiar with, please message us.

Languages

The webpage can be translated into dozens of different languages. If you or a family member would find it helpful, click on Select Language to the top left of your screen (the globe icon).

We'll add more information as it becomes available and in response to your requests. Please note there may be periods when the webpage is not available while we update information. If so, please try again later.

Questions

Here you can ask questions about Fount Spring Place and read what other people have asked. Your questions will help us understand what further information we need to share in our FAQs. 

We aim to respond in our next update (see Updates tab). 

Your question will be published when we acknowledge it, so please don't include anything you don't wish to be shared. If you'd like your question to remain private, please email us (see Who's listening) and we'll respond by email. 

Please note, the site is designed to ensure a safe and constructive online space for engagement. To achieve this, content is automatically moderated by Engagement HQ. For more information about how the site is moderated, please read the moderation rules(External link). 

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  • Share Will you ensure that buyers are given enough notice to apply for new mortgage applications? This often takes at least a month to fully arrange and it would be frustrating if it delays moving into the property when it’s fully ready. on Facebook Share Will you ensure that buyers are given enough notice to apply for new mortgage applications? This often takes at least a month to fully arrange and it would be frustrating if it delays moving into the property when it’s fully ready. on Twitter Share Will you ensure that buyers are given enough notice to apply for new mortgage applications? This often takes at least a month to fully arrange and it would be frustrating if it delays moving into the property when it’s fully ready. on Linkedin Email Will you ensure that buyers are given enough notice to apply for new mortgage applications? This often takes at least a month to fully arrange and it would be frustrating if it delays moving into the property when it’s fully ready. link

    Will you ensure that buyers are given enough notice to apply for new mortgage applications? This often takes at least a month to fully arrange and it would be frustrating if it delays moving into the property when it’s fully ready.

    Jen asked 2 months ago

    Thank you for your question, we will continue to give you regular updates, when we are in a position to register the building with the regulator, this will be the point you should open up discussions with your mortgage advisor to renew your mortgage offer or extend as relevant.   The registration process takes around 12 weeks once submitted, depending on the complexity of the development.   Once we have confirmation that the building has been registered and approved by the regulator we will be looking to take handover and serve the 10 day notice to occupy.

  • Share Please can you clarify what the 'Further inspections' may be under this step and how long this would take? Further inspections completed As part of obtaining the additional documentation, further inspections may need to take place within the development. on Facebook Share Please can you clarify what the 'Further inspections' may be under this step and how long this would take? Further inspections completed As part of obtaining the additional documentation, further inspections may need to take place within the development. on Twitter Share Please can you clarify what the 'Further inspections' may be under this step and how long this would take? Further inspections completed As part of obtaining the additional documentation, further inspections may need to take place within the development. on Linkedin Email Please can you clarify what the 'Further inspections' may be under this step and how long this would take? Further inspections completed As part of obtaining the additional documentation, further inspections may need to take place within the development. link

    Please can you clarify what the 'Further inspections' may be under this step and how long this would take? Further inspections completed As part of obtaining the additional documentation, further inspections may need to take place within the development.

    Jenny asked about 2 months ago

    Thank you for your question.  The further inspections relate to the documents we require for the building safety registration.  The building warranty sign off and supporting documents will all need to be checked and if there are any items missing from these then further inspections may need to take place to obtain any missing information.

Page last updated: 29 Nov 2024, 03:59 PM