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Have Your Say on Our New Code of Conduct
We are consulting residents on a new Code of Conduct for staff, board members and involved residents.
The Code of Conduct sets out the standards of behaviour expected of everyone involved in delivering services, making decisions and representing the housing association. It is based on principles including integrity, respect, fairness, accountability and professionalism, helping to ensure residents are treated fairly and that decisions are made in the best interests of our communities. These principles are reflected throughout the draft Code of Conduct.
We want to hear your views on whether the proposed Code of Conduct is clear, inclusive and reflects the behaviours you would expect from those who work with and represent residents.
Why Your Feedback Matters
Your feedback will help us:
Ensure the Code of Conduct reflects residents' expectations
Promote a culture of respect, openness and accountability
Strengthen trust between residents, staff and board members
Ensure the Code of Conduct is accessible, inclusive and easy to understand
Identify any improvements before the Code of Conduct is formally adopted.
What's next?
📄 To read the draft Code of Conduct, pleaseclick here
The survey should take approximately 5 minutes to complete.
Consultation Period
Opening date: Monday 28 September 2026
Closing date: Monday 19 October, 5pm 2026
Need Support?
If you would like the Code of Conduct or survey in an alternative format, or need support to take part in the consultation, please contact:
📧 residentengagement@southernhousing.org.uk
Have Your Say on Our New Code of Conduct
We are consulting residents on a new Code of Conduct for staff, board members and involved residents.
The Code of Conduct sets out the standards of behaviour expected of everyone involved in delivering services, making decisions and representing the housing association. It is based on principles including integrity, respect, fairness, accountability and professionalism, helping to ensure residents are treated fairly and that decisions are made in the best interests of our communities. These principles are reflected throughout the draft Code of Conduct.
We want to hear your views on whether the proposed Code of Conduct is clear, inclusive and reflects the behaviours you would expect from those who work with and represent residents.
Why Your Feedback Matters
Your feedback will help us:
Ensure the Code of Conduct reflects residents' expectations
Promote a culture of respect, openness and accountability
Strengthen trust between residents, staff and board members
Ensure the Code of Conduct is accessible, inclusive and easy to understand
Identify any improvements before the Code of Conduct is formally adopted.
What's next?
📄 To read the draft Code of Conduct, pleaseclick here
Resident Consultation: Code of Conduct is currently at this stage
This consultation is open for contributions.
Under Review
this is an upcoming stage for Resident Consultation: Code of Conduct
Contributions to this consultation are closed for evaluation and review. The project team will report back on key outcomes.
Final report
this is an upcoming stage for Resident Consultation: Code of Conduct
The final outcomes of the consultation are documented here. This may include a summary of all contributions collected as well as recommendations for future action.
