Update 20/02/2025

We're writing to provide an update on the progress of your new home at New Kent Row. In our previous update, we mentioned that practical completion was pending the installation of fire curtains in the bin store. We are pleased to confirm that the specification of the new curtains was approved by our third-party fire consultant, the order placed, and the curtains are now in production. However, the supplier has informed us that to complete the manufacture and installation, it will be a further three weeks. While we're disappointed by this delay, we're in continued communication with all parties to explore any possibilities for expediting the process. We understand the impact this has on our practical completion date, and we now anticipate that we'll be ready to welcome you to your new home towards the end of April.

In the meantime, we're continuing to make progress on other essential tasks, including preparing the necessary documentation for the building safety registration. This will allow us to register the building soon after practical completion.

We appreciate your understanding and patience as we work through these final stages. We're committed to delivering your new home to the highest standard, and we'll continue to keep you informed of our progress. If you have any questions, please don't hesitate to contact us.

We will provide our next update by Friday 21 March, but you will hear from us sooner if we achieve any key milestones before this.

For questions regarding your individual circumstances or general enquiries about the sales process, please continue to contact your progressor, Alisha. For questions specifically related to construction delays, please submit your questions via the questions tab on this webpage.