Have Your Say: Help Shape The Resident Groups Toolkit

We are reviewing how we support residents to start and sustain local groups, and we’d value your feedback to help shape a new toolkit. Your input will ensure it is clear, practical, relevant, and transparent about the commitment involved and the support available. 

Click here to view the draft toolkit  

Please share your feedback using this survey by Sunday 12 July 2026, 11:59pm. 

To thank you for taking part, you will have the opportunity to enter our prize draw to win a £25 voucher when you complete the survey.

Please also complete our voluntary Equality, Diversity and Inclusion (EDI) questions. These help us understand who is taking part and support Southern Housing's aim to involve a diverse range of residents in shaping our services and resources.

Your feedback will help us create a toolkit that supports residents to create and sustain successful local groups in their homes and communities. We’ll also share a “You Said, We Did/Are Doing” update so you can see how your input is making a difference. 

All information provided will be kept confidential. For more details, check out our Privacy Notice at www.southernhousing.org.uk/privacy  

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About you 

 

 


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About the toolkit 

3.  

How easy was the toolkit to understand? 

4.  

Was the information organised in a clear and logical way?

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6.  

Did the toolkit clearly explain how to become a formally recognised Residents’ Association? 

7.  

Did you understand what is expected to run a Residents’ Association (e.g. meetings, roles, responsibilities)? 

8.  

After reading the toolkit, would you feel confident about the steps needed to set up or formalise a resident group? 

9.  

Did the toolkit clearly explain what to expect when working with Southern Housing? 

10.  

Did the guidance feel practical and easy to apply? 

11.  

Are the suggestions for running meetings helpful and realistic? 

12.  

Does the toolkit provide enough guidance on funding, support, and training opportunities? 

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16.  

Is the toolkit clear about the time and commitment involved in running a Residents’ Association? 

17.  

Does the tone feel supportive, clear, and not overwhelming? 

Final reflections 

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