FAQs (Frequently Asked Questions)
Key milestones explained
Building Safety Regulator (BSR)
This is a government agency that oversees building safety and helps ensure new regulations are followed, especially for high-rise buildings.
Practical Completion (PC)
This is when the building is finished and ready for you to move in. We get a certificate from our Employers Agent to confirm this.
Other useful terms
- Prevent a building safety risk happening. A building safety risk is defined as “spread of fire and/or structural failure”.
- Reduce the seriousness of an incident if one happens.
- Register existing buildings with the Building Safety Regulator (BSR);
- Register all new buildings before occupation.
- Prepare a building safety case report for the building.
- Apply for a building assessment certificate when directed to by the BSR.
Building Regulations (also known as Building Control)
Building regulations are a set of design rules and standards that all new buildings must meet. They include fire safety, structures, sound, ventilation, electrical safety, materials and workmanship. The Building Control Inspector is responsible for regular reviews during the build before the final Building Regulation Certificate is issued.
Building Safety Act
Passed in April 2022 following the Grenfell fire, the Act makes sweeping changes to law around the design and construction of all buildings, and particularly those over 18 meters or 7 stories (sometimes also referred to as Higher-Risk Buildings or HRBs).
Building Safety Case Report
The Building Safety Case Report is produced by the Accountable Person (Southern Housing). It demonstrates how to manage the risk of fire and the structural safety of a building. The Building Safety Regulator can request sight of it at any time following the registration of the building.
Snagging
Snagging inspections are carried out on individual properties to check workmanship just before practical completion. A schedule of remaining works is presented to the contractor to make good.
De-snagging
A final check that the original snagging list of defects have been rectified and that nothing has been further damaged during the repairs.
Accountable Person (AP)
The Accountable Person is the person or organisation that is responsible for the building’s safety. This person or organisation must take all reasonable steps to:
Southern Housing is the named AP for all our buildings over 18M or 7 storeys.
Witness testing
Witness testing is typically conducted by qualified mechanical and electrical (M&E) engineers. They act as a neutral third party to ensure the M&E systems meet the specified design criteria, industry standards, and regulatory requirements.
Abbreviations in full
Fire Risk Assessment (FRA)
A process and document that assesses the potential fire risks in a building or property. It identifies hazards, assesses the likelihood of a fire, and provides recommendations for improving fire safety.
Employers Agent (EA)
Oversees and administers the build contract on behalf of Southern Housing.
Key milestones explained
Building Warranty
An insurance policy issued by the warranty provider (NHBC, Premier, LABC, etc). It usually lasts for 10 years and protects homeowners and mortgage lenders from structural defects caused by design issues, faulty materials, or poor workmanship.
Council of Mortgage Lenders (CML
This is confirmation that the warranty provider (NHBC etc) has inspected the building and is satisfied the building has been constructed to industry standards and therefore lenders are willing to lend against the property.
Building Safety Regulator (BSR)
This is a government agency that oversees building safety and helps ensure new regulations are followed, especially for high-rise buildings.
Planning Conditions
These form part of a planning consent which set out a number of conditions to be followed. They need to be discharged / approved by the local authority during construction, for example the materials used on the external façade.
Practical Completion (PC)
This is when the building is finished and ready for occupation, unless the building is subject to building safety registration.
Internal handover
This is when the Construction team are happy the properties are ready for occupation and hand over the keys to the Sales team who then serve notice to buyers to complete.
Will I be compensated for the delay?
We are not able to compensate for the delay. Unlike some private developers, as a social housing charity, we do not have a compensation contingency budget. These delays are unforeseen and have additional financial cost to us in order to complete these homes.
Is occupation in Spring 2025 guaranteed?
We cannot guarantee this. We have provided this estimated time based on the timeline given by the new contractors and the time it is taking to register other similar Southern Housing developments.
Do I still need to exchange now?
We still expect buyers to exchange on notice as agreed during your reservation. Exchanging on notice is a legal commitment from both seller & buyer.
My mortgage offer will expire, what should I do?
Please speak to your mortgage advisor.
I’m currently in a rental property and need to notice, when should I hand in my notice?
Please refrain from handing in your notice until we can be confident with a move in date.
Will Southern Housing cover the stamp duty increase if the project is delayed past April 2025?
The Government has announced that as of April 2025, the stamp duty land tax thresholds will change. The thresholds will vary based on individual circumstances. There will also be differences in the way buyers have elected to pay stamp duty that will determine whether any stamp duty is paid at the point of purchase. We will not cover any increased costs relating to stamp duty for this reason.
We advise you to consult with your solicitor for advice on whether your stamp duty cost will increase if there is a delay into April. The advice will depend on your individual circumstances and on how you have elected to pay.